How does fido trade work

FidoStephen Community Manager. To trade in a device, either visit a local Fido store or log in to your Fido account and click on repair or trade.

You can use it to send in your device at no cost. If the trade is accepted, the value will appear as a bill credit on your Fido account within three billing cycles.

In Store We will apply the credit towards the purchase price of your new phone. Before you trade-in your phone Back up your stuff - Save your photos, apps and contacts. Reset your phone and remove any account locks — Remove personal data by doing a factory reset. Save your memory card! You'll be the first to know when I get an update!

I never used the trade-in because the quotes you get are crazy low. FidoMaria the first line on my reply I did referred the blog for info on the trade-in.

FidoMaria That's ok, I figured that was the case. July 6, was to last day to redeem your Fido dollars if you were not on a contract but if you were on a term plan prior to April 6 then you have until July 6 to redeem it.

Full info here. Help Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. How do trade-ins work? Go to solution. FidoMaria Former Moderator. Hi ramone! In response to FidoMaria. In response to ramone. In response to nick So how come you are waiting for a bill credit? What were you told when you did your trade-in? See the following terms of FidoTrade for clarification: "Offer subject to change without notice, not available at all locations.

FidoClaudia Moderator. Hey nick67 , At the time that you upgraded your device, the FidoTRADE credit was to be applied towards your invoice since the phone fee was charged on the bill.

It's definitely odd that this hasn't happened past your first and second invoice following the upgrade and I'll send you a PM to take a closer look into it I just want to bring one small clarification to what was mentioned: As of February 22, all stores charge the device cost during the Hardware Upgrade, meaning that the customers pay for their device cost in store at the time of their Handset Upgrade transaction.

In response to FidoClaudia. FidoJulien Former Moderator. This said, you can not get FidoDollars instead. Which is not that bad, considering all the other service providers do NOT have these benefits!

They charge you for the Tab when you cancel. And you can always transfer to someone else, whom'll be able to use them. Example: Your mother or father who needs a monthly acount. However YOU can combine then to get a new phone. Help Sign In.

Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Go to solution. Thank you Solved! Coffeeman I'm a Participant Level 1.